PRIVACY POLICY

 

This Privacy Policy applies to all personal information collected by High Neighbour. 

 

1. What is “personal information”?

• The Privacy Act 1988 (Cth) currently defines “personal information” as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:

  • whether the information or opinion is true or not; and 

  • whether the information or opinion is recorded in a material form or not.

• If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as “personal information” and will not be subject to this privacy policy.

2. What information do we collect?

   • The kind of personal information that we collect from you will depend on how you use the website, forms & surveys.

3. How we collect your personal information

   • We may collect personal information from you whenever you input such information into the website, forms & surveys.

   • We may collect cookies from your computer which enable us to tell when you use the website and also to help customise your website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies.

4. Purpose of collection

   • The purpose for which we collect personal information is to understand the residents’ property experience who live in high density residential property developments. The information collected from the survey participants is anonymous.

5. Access and correction

   • Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below.

6. Complaint procedure

   • If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.

7. How to contact us about privacy

   • If you have any queries, or if you seek access to your personal information, or if you have a complaint about our privacy practices, you can contact us through the following email address: highneighbourcommunities@gmail.com.